Services

Parts chosen for what you actually do — 1080p gaming, video editing, CAD, or a quiet office machine that lasts six years. We order at cost, build it, install Windows clean, and run a 24-hour stress test before it comes to you.

See build tiers and pricing

Fake infection pop-ups, browser redirects, toolbars you never installed, crypto miners quietly cooking your CPU, and ransomware. We scan from outside the operating system so nothing hides from us, remove it, then check which accounts and passwords may have been exposed.

• Offline scan, rootkit check and manual startup audit
• Browser and DNS settings reset to normal
• Password and account exposure check
• Free protection set up properly — no yearly subscription needed

Cracked screens, broken hinges, keyboards after a coffee incident, charging ports that only work at an angle, fans that sound like a hairdryer, and laptops that show nothing at all when you press power.

• Screen and LCD replacement, most models
• DC jack and charging port repair
• Keyboard, trackpad and battery replacement
• Liquid damage assessment and board-level cleaning

Random restarts, blue screens, no display, failed power supplies, dead graphics cards and boot loops. We test components individually rather than guessing, so you replace the part that's actually broken.

The cheapest fix for a slow computer is usually an SSD and more memory, not a new machine. We'll tell you honestly whether yours is worth upgrading before you spend anything.

• SSD upgrade with your files, programs and settings carried across
• RAM upgrade and compatibility check
• Clean Windows 11 install, no bloatware
• Full clean-out, new thermal paste, fan replacement

Photos, tax records and thesis drafts off failed drives, dead laptops, formatted SD cards and phones that won't start. We work on a copy of the drive, never the original, and you see the file list before you commit to anything.

• Logical recovery from failed, formatted or corrupted drives
• Referral to a clean-room lab for physically damaged drives
• Automatic backup set up so it doesn't happen again
• No recovery, no fee

Canberra's brick and double-brick houses are hard on wi-fi. We measure the signal room by room, reposition or replace the router, and add mesh units only where they're genuinely needed.

• Wi-fi dead spots and drop-outs
• Mesh and range extender setup
• NBN modem configuration and troubleshooting
• Printers, smart TVs and streaming devices connected
• Wired ethernet runs for home offices and gaming rooms

A new laptop, desktop or tablet set up properly: everything moved across from the old one, email and accounts signed in, printer connected, backups running, and the preinstalled rubbish removed.

For Canberra's small operators, consultants and contractors — the ones too small for a managed service contract but who still can't afford a day offline.

• Microsoft 365 setup, migration and email troubleshooting
• Shared drives, file servers and NAS setup
• Backup and ransomware protection
• New staff machine setup and old machine data wiping
• Ad-hoc support, no lock-in contract

Some things don't need a visit. If it's software, email or a setting, we can often sort it in twenty minutes over a secure remote session while you watch the screen.